Effective date: [10/12/2026]

Roof Medixx respects your privacy. This policy explains how we collect, use, and share information through roofmedixx.com, our Facebook and Instagram lead forms, and communications with our team.

We collect information you voluntarily provide, including your name, email address, phone number, property address or ZIP code, and details about your roofing needs.

For commercial inquiries, we may also collect your company name and your role with the property. When you become a customer, we may maintain assessment findings, property photos, estimates, contracts, and service records.

We use your information to:

• Respond to inquiries and discuss your roofing needs.
• Coordinate roof assessments and appointments.
• Prepare estimates and provide requested services.
• Communicate about your project.
• Maintain customer records and meet applicable business and legal requirements.

When you submit a Roof Medixx lead form on Facebook or Instagram, we receive the information you submit and use it to follow up about your request.

Meta also collects and processes information under its own privacy policy, available at https://www.facebook.com/privacy/policy/.

Submitting an assessment request does not obligate you to purchase roofing services.

We do not sell or rent your personal information or sell your inquiries to other roofing businesses.

We may share information with authorized team members and service providers who help us handle your inquiry or provide services. These may include Eident Marketing, which manages advertising and inquiries on our behalf, and providers of website hosting, customer management, scheduling, communications, and payment processing.

These providers are authorized to use information to perform services for Roof Medixx, rather than for their own unrelated marketing.

We may also disclose information when required by law or when necessary to protect our legal rights.

Our website hosting provider may use cookies and similar technologies to operate the website. Depending on the features enabled, technical information may include your IP address, browser, device information, and website activity.

You can manage cookies through your browser settings. Disabling cookies may affect some website features.

You may contact us to request access to, correction of, or deletion of information you provided. We may need to verify your identity before completing a request.

Some information may be retained for completed services, accounting, legal obligations, or dispute resolution.

You can ask us to stop marketing communications by contacting us or using an unsubscribe option provided in a message.

We retain information as needed to respond to inquiries, provide services, maintain necessary business records, and meet applicable legal requirements. Retention periods vary by the type of information and its purpose.

Links to third-party websites are governed by those websites’ privacy policies.

We may update this policy when our practices change. We will post the updated version here and revise the effective date.

Roof Medixx
Email: Brandi@roofmedixx.com
Website: https://roofmedixx.com